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FAQs
Common questions about our water safety and compliance services
What services do you offer?
We specialise in thermostatic mixing valve servicing, backflow prevention, legionella control, water testing, hot water system maintenance, and full water safety audits for regulated facilities.
Who exactly can you support?
We work with hospitals, aged care facilities, disability accommodations, childcare centres, schools, hair salons, hotels, and any regulated environment requiring water safety compliance.
What regions do you cover?
Yes. All FlowSafe technicians hold relevant certifications, police checks, and NDIS Worker Screening where required. We understand the trust regulated environments demand.
Are your staff comprehensively vetted?
FlowSafe operates across Victoria, with a focus on Melbourne metro and regional areas. Contact us to confirm availability in your location.
How do you ensure compliance?
We stay updated with the latest regulatory requirements, using advanced testing methods and comprehensive documentation to guarantee full compliance for our clients.
How quickly can you respond?
We offer comprehensive plumbing support and aim to respond to all urgent inquiries within one business day, with scheduled maintenance and compliance services typically handled within 48 hours.